This unit describes the skills and knowledge required to prepare for, carry out and report on inspections of flooring where there are issues related to defective materials or workmanship. It includes the development of proposals for remediation of faults.

This unit applies to flooring technicians who have a full suite of installation skills and knowledge in one or more areas of flooring technology, and who are only responding to complaints installations undertaken by themselves or their business.

Licensing, legislative or certification requirements may apply to this unit and relevant state/territory and local government agencies should be consulted to determine any necessary certification or licensing for undertaking flooring work. Industry standards and codes of practice within Australia must also be applied. Access to construction sites requires certification of general induction training specified by the National Code of Practice for Induction for Construction Work (ASCC 2007).

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Identify the nature of the flooring problem from work documentation or through consultation with the customer
Clarify and agree to the purpose, scope, formality and reporting requirements for the inspection
Consult with customer and document and agree to the need for, and liability associated with, the outcome of invasive inspection techniques
Select and check tools, equipment and materials required for the inspection for suitability, serviceability and safety prior to use
Plan sequence of work to ensure efficiency and quality of outcome
Identify and follow work health and safety legislative and organisational requirements
Complete initial visual and other non-invasive inspections to identify and isolate further inspection needs
Make areas which have been invasively inspected safe
Accurately document the report, clearly identifying the scope of the inspection, findings and suggested options for addressing the faults or findings
Present report to the customer and provide required technical clarifications
Organise follow up action based on report outcomes and recommendations.

Assessment Cover Sheet

MSFFL3055 - Respond to complaints about flooring installations

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSFFL3055 - Respond to complaints about flooring installations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: